Becoming certified to a nationally or internationally recognised standard:

• Improves overall performance, builds confidence within all stakeholder groups and broadens the scope of new opportunity!
• Allows an organisations processes and values to permeate all levels of the business and boosts staff responsibility and commitment to these processes and values through regular audits!
• Promotes continual improvement and ensures that your business processes are constantly being reviewed and refined to ensure effectiveness and efficiencies!

ISO (International Organisation for Standardisation) is the world's largest developer and publisher of International Standards. Over 20 million businesses worldwide are ISO certified or recognised.

In essence, your commitment to achieving and maintaining certification clearly demonstrates the level of importance your organisation places on the implementation of industry-respected best practices to all key stakeholder groups. Having a third-party audit team assess your management system brings a fresh perspective to your management system and can be effectively used as a business improvement tool.

A management system is a set of policies, processes and procedures used by an organisation to ensure that it can fulfill the tasks required to achieve its objectives. These objectives cover many aspects of the organisation's operations. For instance, an quality management system enables organisations to improve their quality performance and an occupational health and safety management system enables an organisation to control its occupational health and safety risks, etc.

Every business has several basic challenges that threaten their success, the following are just some of those threats:

• Comply with customer requirements and government regulations and standards!
• Protect the organisation through embedding quality and establishing best practices!
• Grow the organisation, extending the customer reach and satisfaction, thereby increasing revenue!

Management systems allow organisations to meet these challenges by implanting best practices and validating, through a third-party certification.